Subway

Highland Springs, VA · Sandwich shop

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Highland Springs
#10
of 13 restaurants
City Percentile
25%
rating percentile

Subway is a restaurant located in Highland Springs, VA. It is one of 13 restaurants listed in Highland Springs. Its 3.7-star rating is slightly below the Highland Springs city average of 4.1 stars. It ranks #10 of 13 restaurants in Highland Springs. There are 10 photos associated with this location.

About Subway

Your local Highland Springs Subway® Restaurant at 73 S Airport Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through... More

Hours

Friday8 AM–9 PM

Customer Reviews

★★☆☆☆ 2.0 Ashley Ward · Aug 2025

While the cleanliness has gone up considerably since receiving a face lift, the customer service hasn’t changed in the 3+ years I’ve been going to this location. I can only imagine it’s management who’s to blame for the rigidity and overall miserable atmosphere the employees have. I’ve only ever had a pleasant experience with a young girl working there once, and haven’t seen her since. The main issue I have with this location is how adamant they are about substitutions. Once I ordered a sandwich off the menu and because I wanted a different cheese (not more or premium, just a different cheese) than what was pre-determined on the menu, they told me that no longer makes it the same sandwich and they have to charge me extra to change the cheese. I asked other subways and they said that was r

★★★★☆ 4.0 Kim Miller · Oct 2019

Enjoy this Subway location. Sandwich makers are always quick and efficient, when I went in to request a sandwich without the bread the other day, the young man didn't bat an eye - simply asked if I wanted a lettuce wrap or a salad and then proceeded to chop up everything from my sub and place it in a salad container. Highly recommend this - literally have enough for two meals!

★★★☆☆ 3.0 Jay Bee · Jan 2025

Hi The gentleman that fixes the sandwiches is phenomenal. However. I came in about 8pm Friday to pickup an online order thst I placed. I had to use the restroom. I saw the rack that holds the chips in front of the hall to the bathroom. I asked the gentleman is the bathroom closed. He said let me ask whomever the young lady that was also working. I saw her come from the bathroom area and she stated the bathrooms are closed from 730p-10p every night. So you are telling me that if I came off that highway after a long trip; hungry and having to use the restroom i have to go to let's say Wawa or Sheetz? What if I want a subway sub instead? Customer service is starting to really fail nowadays. To me it's pure LAZINESS. I would hope the store general manager or whomever is a supervis

★☆☆☆☆ 1.0 Baran Tasdemir · Jun 2025

They have 2 employees and they cannot prepare 2 orders in 25 minutes. The store is very dirty, the employees are not clean, it smells of cigarettes inside and they are very disrespectful.

★★★★★ 5.0 Suzann Laws · Jan 2024

My experience here was extremely nice. The service was fantastic and they were really nice. The store was really clean and the atmosphere here was awesome. When visiting here I felt welcomed and everyone was really friendly and helpful. My order was correct and was ready when I arrived to pick it up.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Sandwich shopCatererFast food restaurantTakeout RestaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.