Domino's Pizza

After pulling apart a piece from the edge (pan pizza toppings are suppose to go out to the edge) I noticed not one topping was visible. Went through it with a fork to count out ten leaves of spinach and nine strips of steak and when driving back to the location with all 32 teeth showing and speaking softly not even upset because humans make errors that’s life (nasty people don’t care if you’re nice they will still be nasty) the manager stated “there’s nothing I can do with that that’s a lot of toppings and is considered “extra”. I said okay I’ll just contact customer support and left leaving the pizza but was told I had to take it with me. I did. Now I’ve ordered the same combo on two other occasions and the extra was extra, toppings went to the edge. The dough is either old, been sitting

DO NOT ORDER HERE - especially delivery. I should have read the reviews here first. As I write this - 90 minutes after I ordered through the app - I am STILL waiting for my Caesar salad and (cold) Parmesan bites to be delivered. Waited 10 minutes for someone to answer (after the phone system hung up on me twice first) only to be told by the woman who answered that my order will not leave for another 30 minutes. STAFF YOUR SHOP. Dinner at 9PM. If I’m lucky. Update: Called again 40 minutes later. A man answered, asked for the delivery address and proceeded to put the DRIVER (Joshua) on the phone to do damage control. (Joshua was incredibly apologetic and pointed out he’s the only delivery driver at night.) Let’s be clear: this is a management problem; not a driver problem. This location is

Ordered at 8:11 PM, notification at 8:22 order (2 pizzas) were done, a simple cheese and pepperoni right? Wrong. At 9:06 I had called asking where my order was since it said done at 822 and was hit with a yes it's done I'm sorry about the wait, when I mentioned hoping it wasn't cold (everyone knows it will be now after an hour) I got hit with the uh I'm sorry, they marked it out for delivery around 9:16, didn't get here until 9:35/9:40. And the best part, I live 5 minutes away, if I drove I would have ordered take out but now... I'm not ordering from them again. They went from the BEST to the WORST, even little Caesars is better than them now..

I ordered pizza at roughly 1710, rolled over to the store (about 1730) because the app typically never works. They were short staffed and youngest gentleman advised that he sees my order but it would be about 20 minutes. Returned back to store about 20min later (1750) and pizzas was still not ready. Pizzas were finally ready at 1820 and told the young man thank you their work. Now I could have been truly upset about it and gotten mad but I gave grace. It wasn't their fault that they were short staffed that led to the extreme delay with my order and others, the weather didn't help either as one of the workers that came in was late because of it. We all know traffic in Richmond sucks when it rains. Was I completely happy, no but me being mad wouldn't have helped the situation. I just hope t

Close to 2 hour wait for my order. Arrives with barely any toppings. Parts of the pizza have no sauce, cheese or toppings. Arrived room temperature. I wanted to cancel this order and get a refund but when i called i was disconnected then left on hold. And never spoke to a person. Had a long wait last time and i spoke to the manager who said they lost an employee mid shift. So we tried to give them another shot and took a chance this time. This place used to be very good, food quality was great, service was fast. Save your money and go somewhere else. There are better 100% local options in this area.