Subway

Everything you expect from a good subway staff is friendly ingredients were fresh

This Shaler Subway on Mt.Royal was the best subway I ever been to! Lots of options for chip flavors, freshly stocked veggies and meat. More drink options, and fast service! This is 10x better than the Lower Burrell subway. Which is 1 star.

Above and beyond! Periodically my family and I dine in and we have never had a bad experience. This time was a bit of a debacle on my family’s part and the store manager was amazing. My children wouldn’t decide, they wouldn’t cooperate and yet the manager was cool and calm and very nice to both of my children. To make matters worse my daughter managed to place her sandwich on the floor after opening the paper. When I went to pay for a replacement he waived the charge. It’s customer service like this that I love and because of this mans extra caring I’ll be back.

We haven't been to this location in years. Came in this Sunday and it was busy. (A large group of 6 or 7 adults plus kids before us, and another one after us.) Only one person working. I think his nametag said "Twig" which was unusual, but the food prep area was clean, he was quick and professional and I even saw him change his gloves. When the sub he was making for me got a bit wet he took the time to wrap it again in a new paper which I appreciated. (We were taking the subs hiking.) Totally solid experience from a rockstar and I hope management of the store appreciates what a great employee they've got. We were having a rough day so having a good experience for lunch turned it around. We'll be back.

There was a girl with glasses who may have been new but moved so slow. Honestly she may have been stoned. She didn’t even try to be quick. Another girl came from the back and made 6 sandwiches in the time she made one. This girl clearly wasn’t meant for the job but kudos to the other girl who stepped up and took over the rest of the orders. Oh and where’s the sweet tea? It’s 2pm on a Sunday and no sweet tea anywhere...