Subway

Food was supposed to be ready by 8:10. I was there a couple minutes early, but waited til the app said that my food was ready which was 8:11. No food waiting. 1 lady working is helping another customer. I wait on them to finish. I asked if someone took my order. She said she hadn't made it yet and said she had been busy. I was sure that the person that was in there was only there for a few minutes, but whatever. She said she would make the sandwiches then. I told her that I was going back out to my car and would wait til she got it done. I sat in my car watching while I was pretty sure she was on her cell phone. Did not look like she was doing anything. So I reported her on the app. It had been at least 15 minutes past when I should have had my sandwiches. Someone else walked in. I decided

We ordered subs online. The sandwiches were done incorrectly... Wrong cheese on both, wrong bread on 1, not toasted so bacon was not cooked properly, .. on and on. No drinks that had been paid for. Took the sandwiches back with the receipt that had the right info. The manager claimed she made the sandwiches and that they were màde correctly when they obviously weren't. Claimed someone came back for the drinks which did not happen. Was very rude about it and refused to remake the sandwiches and do it correctly. Very expensive sandwiches to not get what you ordered. Won't be getting my business again anytime soon.

I'm a truck driver so I ordered on the app got my food an left. Now I should've checked before I left but I've never had a problem with subway well when I finally stop for the night an go to eat both our sandwiches were completely wrong

This is the very best subway I’ve ever been too and Tim is the nicest worker ever and has great music taste it’s very clean and they always have the best customer service

Dishonest and rude. It’s okay to make a mistake - not okay to lie and not fix your mistake. Manager refused to remake sandwiches because she made them herself and they were “correct”. We were given wheat bread instead of Italian bread on a sandwich. (Other things with the order were wrong as well but to keep the story short and the very obvious “tell” that this wasn’t made correctly.)Took the receipt and sandwich in - not sure how you can argue it was made correctly when the bread is so clearly different.