Subway

My husband and I stopped in for a quick dinner Saturday night. Store shows open until 9. We were finishing up and asked to leave at 8:45.

I arrive 8:44pm and the store hours is 10pm as it was posted on the door. I questioned the manager, Kai, why are he is closing the store when it’s within business hours and he responded that he’s by himself he closes the store at 8:45pm. As a customer, I am not be aware of all these conditions he has set for the store. I told them how disappointed and I drove all the way there and leaving empty handed then he tells me to never come back. This is not a way how to talk to customers. I hope the owner is aware of how Kai is operating his establishment and how he’s treating the customers.

I wanted cheese bread for my sandwich and only two buns were left in the cabinet. They were dark and hard on the ends. I ask for fresh bread and was told no. I asked for the manager, he said he was the manager and was not going to give me fresh bread. I could see the fresh bread in another cabinet, but he said no. I proceed to walk out. He was extremely unfriendly. 8/25/25 between 5:36p-5:50p Please buy your sandwich somewhere else, the place was not clean anyway.

Just wanted to start off by saying when I entered the store the employee which her name was Crystal was so nice and greated me as soon as I walked in. She was a breath of fresh air. I have been here before and got nothing but attitude from other employees here. The other employees needs to take notes from her on customer service. She was very helpful with helping me with any questions I had about the subs and made me feel like I counted as a customer. The owner needs to take notes on this employee and know what a great employee he has. She is the face of this subway. After today's service I won't come back unless Crystal is working....

All the vegetable toppings behind the glass are withered and wilted. I or a 6” and a churro, the sandwich was fine but the churro was hard as a rock. I took it back to the counter and asked if I could swap it out for something else. They said no. So y’all can keep your $2 for the churro and in exchange have a 1 star review.