Subway

Stopped for a sub to-go. The person behind the counter was friendly, fast, and efficient. The restaurant was clean. In and out in about 5 minutes. The sandwich itself was pretty good. The bun was a little dried out, but maybe it was supposed to be some fancy artisan bread that's supposed to be crusty. 😌

I’m in here almost every week and order the same exact thing on the app. I never do any changes, just press the + button and add to my order. (Picture below). Today I placed a pick up order and when I went inside to pick it up, I thought she gave me the wrong bag. The older lady who’s always in there gave me the bag and I told her the salad was missing. She kept telling me I ordered a chicken salad wrap which I didn’t. I explained to her how I ordered an actual salad (bowl) how I always do. She started reading the receipt and told me I ordered an actual chicken salad wrap which it doesn’t even say that on the receipt. She then asks me with a bad attitude if this was my personal order, once I said it was she proceeds to tell me with the same bad attitude “We’ll you know exactly what you ord

Moved way too fast for me and didn’t even ask question as subway workers often ask as to get you squared away instead she missed several steps like can I get you any silverware or even a bag. Nope just kinda handed me my salad bowl without much help to optimize my experience as is standard practice at many subway restaurants

I rarely come to this one because it’s mid- the pace is slow and the service could be better not even a smile or hi how are you , i work at subway myself and I never realize how good my service is until I got into another subway. My last time in this store I asked for two sides because I forgot sauce from work she told me I couldn’t get two small cups of sauce unless i brought a sub.. which isn’t in the books? cooperate didn’t say that’s a rule? which i would know because im a manger for a subway myself . but because your owner said you couldn’t ? you didn’t? not being a karen but that was rude especially seeing I have a subway shirt on .

Someone unknown to me used my information, my gift card, and my debit card after gaining access to my Subway account to make purchases at the Belleville Subway. This location allowed 1 person to pick up 2 orders under different names without requiring ID or any form of identification. I have lived in South Carolina my entire life and have never even been to Michigan. Kalina, who identified herself as the manager said she remembered the customer, gave him the orders despite them being 2 different names, and has the person on video. The "owner" called and told my husband she can't do anything and directed us to the Subway website to file a complaint, but there is no way to do so. I have contacted my bank and reported fraud at this location and have filed a police report on this. Hopefully, t