Subway

I visited Subway right at closing time with a big order of eight foot-long subs, and Deepak handled everything amazingly well. He was friendly, patient, and very fast despite the late hour and the size of our order. The sandwiches were made perfectly, and his positive attitude really stood out. Great customer service like this deserves recognition. Thank you, Deepak!

Do not mobile order here. Placed a mobile order at 4:38, was supposed to be ready by 4:55. Arrived shortly after 5 to find the order was not ready. DID NOT RECEIVE ORDER UNTIL 5:23! How does it take 45 minutes to make 3 sandwiches? Furthermore when we finally got home with the food, it’s not even made correctly. How is this possible when you literally had written instructions?! Furious that we paid for premium sandwiches and then we’re not given the subs we ordered. But the kicker was when we reached out about this incident because yes before I left a 1 star review I tried to deal with their customer service. The response was that they try to give their customers sandwiches in new and interesting ways. Ummmm what? How about you give me the sandwich that I ordered and PAID FOR?! So it is q

Back when you were giving out the free foot-long cookies, the worker was quite homophobic, was very put off by my husband and I, and neglected tell us we had to do separate bills to get 2 of the cookies, when we clearly said we wanted 2, once he rang us up together, he said it was too late and we can only have 1. He was very rude, it was a terrible experience, we used to go every week, and now have not been in many months!

So unimpressed with the service we received here. I am now out $30 because noone in the store would refund my mobile order that they didnt have in stock. Was told to contact subways website, which is useless. I would have been happy with a credit for next time, but now i am out $30 because the only “contact” is a virtual assistant, which has gotten me nowhere.

It was very busy inside. Servers were pleasant and spoke English. Customers ahead of me had big orders and everyone seemed to have patience.