Sub City

Maple Heights, OH · Fast food restaurant

Rating
3.3/5
★★★☆☆ 3.3
Reviews
20
Rank in Maple Heights
#13
of 31 restaurants
City Percentile
33%
rating percentile
Address
Sub City, 20920 Southgate Park Blvd, Maple Heights, OH 44137
Phone
(216) 438-7332
Website
subcitymapleheights.com
Status
Closed · Opens 11 AM

Sub City is a restaurant located in Maple Heights, OH. It is one of 31 restaurants listed in Maple Heights. Its 3.3-star rating is slightly below the Maple Heights city average of 3.8 stars. It ranks #13 of 31 restaurants in Maple Heights. There are 10 photos associated with this location.

About Sub City

Fast Casual, Made to Order Carryout!

Hours

Saturday11 AM–11 PM
Sunday12 PM–9 PM
Monday11 AM–11 PM
Tuesday11 AM–11 PM
Wednesday11 AM–11 PM
Thursday11 AM–11 PM
Friday11 AM–11 PM

Customer Reviews

★★☆☆☆ 2.0 tyrinda turner · May 2024

I was skeptical about going to begin with because I had tried this place twice before and was less than impressed! This last time, I was a craving decent chicken fingers but I was willing to settle for tenders. I asked the cashier what their tenders were like and if they were more flat or just chunky pieces of chicken. The lady said they weren’t flat but they were good chunky either. Told them I was from Buffalo and showed them a picture of what I was looking for. The cook just walked away uninterested completely rather than sticking around to make what I was requesting. I ordered Buffalo lemon pepper and they were the absolute WORST tenders I’ve ever had! Not only were they chunky but they were small and they tasted and looked like they sauced the tenders in vinegar then dumped a t

★☆☆☆☆ 1.0 sal · Jun 2025

I was waiting there for around 45 minutes. When I asked around 30 minutes the girl got an attitude and went in the back. This is what I received they didn't bother seasoning anything. And they just slapped it on there not to mention the portion sizes have been getting smaller. The shrimp are tiny and not even cooked all the way four seasons like it usually is. Pathetic utterly pathetic. Every time I drive by I'm going I'll remind myself to never go there again. $17.26 for this garbage I could have went to KFC and got a classic sandwich meal for under $10. They literally boiled potatoes didn't even match them up they were hard in some places and then slap some chicken and shrimp on and drizzled ranch. And they have a no refund policy and I was hungry so I ate it anyway but I should have ju

★☆☆☆☆ 1.0 Sherri Pickett · Jan 2025

I will never eat at this place again. I was looking for somewhere local to eat and they were on the internet. I put up to subsidy went in looked at the menu the young lady at the counter took my order said 15 to 25 minutes. I paid her, sat outside in my car with it running in 25° weather for 25 minutes. I went in to see if my order was ready she said we haven't even started on it, the receipt was stuck. It's about three or four people that's going to be ahead of you I don't know when your food will be ready. I went outside and set for about 15 more minutes to get my head clear. I proceeded back into the restaurant and clearly asked for refund. She said we don't give refunds you want to talk to my manager. I had this discussion with her manager and he stated the same thing. He also said he

★☆☆☆☆ 1.0 Xavier Bar · Feb 2026

Run run run they will allow anyone to open a restaurant these days! I mean how do you have an unprofessional environment then take forever to cook the food only to behaving conversations customers should not hear and then as a door dasher they are slow they even had a girl trying to talk to me to keep my mind off of how long they was taking I ignored her too like come on this is a waste of time going here

★★☆☆☆ 2.0 Shelly Shelly · Dec 2025

I cannot speak to the quality of the food because I have never eaten the food here. I am here to pick up a food delivery, and the two Men who are in the back, are talking to each other about personal things, and using profanity, all while not noticing my presence, even though there is a bell that rings whenever someone opens the door. I will not return here due to the unprofessional atmosphere which makes me feel uncomfortable

Accessibility & Amenities

✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Late Night Food ✓ Quick Bite ✓ Catering ✓ Counter Service ✓ Table Service ✓ Restroom ✓ Casual

Services

Fast food restaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.