Steak 'n Shake

Stopped in for dinner as we drove through on our way north. We got in line to order only to find out that there were no cashier's, you gave to type in your order at one of the kiosks. There were 4 in total, however, only two of the four were functioning. We started by entering my name and then placed an order for two double cheeseburgers with bacon meals (comes with a medium drink and medium fry). I requested that our receipt be printed, but I think the printer was out of paper because the printer made noise but nothing came out. We waited about 15 minutes for the order number to be shouted out, but since I didn't have a number, I wasn't 100% sure I remembered the right number. The order had my name on it, not sure why they didn't shout out the name on the receipt. The food was hot, tasty

We were traveling for the holiday and thought we'd stop for a milkshake as there are no SnS where we live. We were disappointed to find they no longer have shakes made from real fruit, but ordered from their current selection. My wife ordered the orange dreamsicle shake, which came with a popsicle shoved diwn into it. She said that was the only good thing about it. The shake was far too sweet and not very good. My daughter had over mint chip, which she liked, and I had the same with no oreos. I found the mint syrup over-powering and there were far too many mini-chocolate chips. I regret not going to the DQ next door as soon as they told me they no longer had real strawberries. At $5 apiece, I expect better.

We ate Here on our way home. My first thought were the parking lot is empty we would get our food quickly. My second is the building is dirty. The doors looks like they haven't been cleaned all day/days. The third would be the employee cooking up front, talking in his personal cell phone while cooking. He handled his phone then resumed cooking after his call. No only did we see this first hand but also now know this kids whole life story. Very personal information we didn't need to know. The seats, chairs, glass areas all have nasty oily fingerprints. The bathrooms are dirty. I would recommend having them cleaned and don't forget about the floors. The vents are black and gunny with dirt. While eating I will say Connor is the only employee that acknowledged us, offered assistance and was

Note: only one other table was being used at the time. Only a few cars in line so it wasn’t busy for 21:00 (9pm). The Floors are extremely sticky so much so that my sandal stuck to the floor and came off my foot, tables are not clean, all the tables had dirty dishes or sticky condiments residue on them, napkins weren’t even in a holder but a container on the counter next to a messy ketchup stand. Tried to order a Butterfinger shake, they game me snickers, took over 10 min to get a remake, and even then they still gave me snickers (they did refund the shake). Won’t be going back.

Food is excellent. Service was great. There is not really much atmosphere since they took out waitstaff.