Starbucks

I'm in town for a month or so. I've gone to this Starbucks a total of 4 times and 3 of the 4 times they mess up at least one drink. And it's not like I am ordering tons. Usually only 2 drinks and 2 food items. Always mobile and usually go in to get it. The first time they put mocha in my lavender latte🤢 and didn't use the blonde espresso used the regular instead like you couldn't taste the difference. The 2nd they didn't add my cold foam, my caramel drizzle or my butter topping... They clearly ran out of the buttery topping but didn't say anything just crossed it off. I paid for the extras and didn't get them. 3rd time they also forgot my toppings The staff could use a little refresher on costumer service. They look miserable and grumpy. And it was different staff each time. So I know it

Not a good experience in customer service at all!!... we were there last sunday and my mom was trying to tell me what she wanted me to order,but from the angle i was standing i could not see what se wanted(what she was pointing at) so, she took it from the top of the showcase where it was (keep in mind this was on top and it was exposed to everybody to take it and this bread was wrapped) to show me and the lady at the register what she wanted...so this lady did not like that and told us this was inappropriate and that we do not have to touch it in a rude way,she had a nasty attitude and ended up rudely throwing the bread on the counter so we took it . Se even had the nerve to call the manager ,this one asked us what was going on but at this point i did not want to be there

When my friend and I walked in and up to the counter, there were 4 lovely young gals working behind the counter. They were enjoying each others company and conversing with each other. NONE of them acknowledged our presence for a good minute- minute and a half! I had to ask my friend if she sees me, and confirmed that I see her.... just to make sure we weren't invisible. We did not leave a tip, which is not like us, but I will leave one here.... when a customer (ANY CUSTOMER) walks into your establishment.... just ACKNOWLEDGE THEM!! Even if you are busy! (Which you were not, at the time)

Always love Starbucks and this one is clean and friendly staff. Their portions have gotten smaller since a Grande looks like a small. Otherwise always delicious.

Hit or miss. Some of the baristas are friendly but some are NOT! They messed up my drinks label several times, and my drinks as well. They don't write nice things on your cup either. I'm a huge Starbucks fan but I will be looking for another favorite local coffee shop. I'll still use Starbucks when I travel.