Starbucks

First time here. I met up with some of the board members for a little Christmas fellowship. Everyone gave rave reviews for their order. The “Flat White” was a hit. The “Sugar Plum Cheese Danish” was simply off the chain. The “Grande Mocha” was smooth & delicious ! The service was on point. The place is clean & the atmosphere is inviting. It’s a must so if you’re in the area & are looking for a pit stop of bliss !?

I used to go here all the time. But the last few times I’ve been I’ll order at the speaker through the drive thru & they will have my order correct on the screen, I’ll get to the window & my order will be wrong. Today I ordered an venti iced chai with cold foam. Everything on the screen is correct & the man who took my order even repeated what I had said. Get to the window, & the lady hands me my drink with no cold foam. I say “this is supposed to have cold foam, can I get cold foam on it?” & she says “well it wasn’t rang up that way, you’ll have to pay extra for it”. And I even told her the man who took my order repeated what I had said. I just told her don’t even worry about it. This has happened to me atleast 3 times now this year at this location. I get this place is busy but for how m

Do you like to order your coffee and it comes out wrong every time? Do you like burnt coffee without cream and sugar that you paid for? Do you like getting treated as a lower class citizen? Then this is the place for you! Don't expect a warm welcome or I have a great day, you can expect your order to be incorrect, rude service and the refusal to remake your coffee the right way after you just paid $9 for one drink.

The workers there were so polite but my drink wasn’t that good at all! It was very watered down. Which is fine I can always get a new drink but the poor workers from what I can see are always getting spoken down on by their manager. A tall black woman with glasses. No one should be treated that way regardless of if they make mistakes or not. I keep thinking about if someone spoke to my daughter that way I wouldn’t be able to sleep at night. It seems like the manager just brings down the whole mood of the staff there and it makes me not want to be a customer. The environment is comforting but her attitude is NOT

Great service and great coffee! Needed a double shot to keep going and they came through!