Starbucks

Drive-through order. The server provided coffee to me and spilled the hot coffee directly on top of my hand causing burn of my hand. She did not apologize for it. The cup is so full that it leaks on my cup holder. They didn’t provide a stopper. Worst experience ever with this Starbucks location

I frequently visit this location to order my Matcha latte and coffee service. The staff are aware of my preferences; however, today I provided specific details regarding my Matcha latte, including none sweet milk and fat content. Regrettably, they added sweetener without my consent, prompting me to approach the cashier at the register. I hope that one of the supervisors, a tall white gentleman, was present. He was exceptionally disrespectful in his communication with me and my companion. I may be mistaken about approaching the register, and I was unaware of the proper procedure. He felt the need to raise his voice and was very disrespectful in his manner towards me. Due to this experience, I have decided not to return to this area, even though I reside nearby. This was a disappointing expe

I was treated absolutely terribly by an employee here named Chris. He had such an attitude when I said my drink was a little watered down. I was very polite and said "hey this drink doesnt taste right its a little more watery than usual" and he looked at me with a nasty face and said "....ok?" And nothing else. I felt really awkward so I just continued to drink it but I shouldn't have to do that for an almost $7 drink... it should also be noted that he was seen joking around and talking with some of his other coworkers instead of making drinks. At one point I saw him tossing/throwing baked goods on the counter for mobile pick up which I think is rude. Again, this stuff is expensive and it just seems disrespectful to treat people's food like that. There was also a black haired female weari

For years I have been coming to this Starbucks, for the past three years I have worked at a Bank near by. As you can imagine life as a banker means constant coffee. I have along with my team spent countless amounts at this location. They recognize us. Today while waiting on my team to open our financial center. I was in need of using the restroom. As I have many times before trusted that I could go to my local Starbucks. I asked for the door code to the bathroom and was promptly greeted by an employee that at the minimum knows of me as she had worked the Starbucks at least as long as I’ve been in the Bank. I was told I needed to buy something. New store policy to use the restroom. You can imagine I was taken aback. Not only had Starbucks become a place where they don’t welcome use of their

This is a great Starbucks. They have ample seating indoors and also some outdoor seating. They have two individual bathrooms, that will need a passcode to get into from one of the employees. Service was great. I ordered an Ice Coffee which tasted really good.