Starbucks

When I first started coming here in the beginning of opening it was hit or miss. Now it's definitely a hit. Summer took my order in the drive thru. Thank you Summer and keep up the good work. We appreciate you. See you soon.

I stopped by this morning to order drinks and had a truly great experience thanks to your cashier, Chivon (apologies if I’ve misspelled her name). She was incredibly kind, engaging, and held a great conversation while taking my order. From that one brief interaction, she genuinely made my day a better one. What really stood out was her knowledge of Occupational Therapy—it was an unexpected and thoughtful connection that made the moment even more special. Chivon is clearly a fantastic addition to your team, and I just wanted to make sure the higher-ups know how much of a positive impact she made. Keep up the great work!

Honestly if I was able to not give any stars I would choose that option. This has been the worst customer service I’ve had received at Starbucks in Henderson since they opened here. I’m assuming they stop taking orders before 9:00. I go through the drive through at 8:57 no one said anything on the headset. I pulled around and a car was in front of me. I watched a gentleman hand the customer their food once I drove up the guy left the window. I knocked on the window there was a short stout Caucasian lady, she looked at me and continued to sweep the floor. I sent my son to the front door to let her know the I was still sitting there(even though she looked at me, we made eye contact) and she shook her head no and said NO you can’t come in we are closed with a nasty attitude. I then knocked on

Would give 0 stars if I could, my drink is never made correct. Always tastes watery, at my last visit my drink was wrong so I took it back in hopes to get it fixed, they gave me the SAME drink back as I was standing there watching. I Didn’t even bother taking my incorrect order back today! Go to wake forest if you want a good drink.

Lets you order a fruit box at 5pm in the app. I get my drink and wait a long time on the other item. I finally asked where it is and they said we don't have any. The entire food case is empty. All probably inventoried for the next day. Nobody can say a thing. Just let me wait. What do you do? Just throw those food tickets away without a sound? Everybody rude, coarse, and cold about it.