Starbucks

The food and coffee are great. The service is a tad slow. I waited over 20 min for 1 drink. I had to call the store and cancel because I was going to be late for an appointment. But they still have great food and beverages. The staff are nice and pleasant. It just sometimes can take a while, which if you're in a rush or don't have time to spare it might not work in your favor.

I went yesterday after work, I almost always use the drive-thru but this time I wanted to go in to look at the menu, I ordered a frappuccino and a tall girl served me, who was not at all friendly, she gave me my drink and I left, when I got home and after drinking my drink, I noticed the disgusting message she wrote on my cup, it said you reek! I will definitely not go to that place again!!! They are rude employees!

The slowest Starbucks in (literally) the world. This Starbucks always takes 10+ minutes to get a drink out and the order is usually wrong even after waiting that long for it. I’m not sure if it’s a management or staffing issue because it’s consistently bad every time I’ve come. Save yourself the trouble and walk into target to get it, it’ll be faster and more accurate.

Urgent Concern Regarding Incorrect Order and Poor Service – Starbucks Store #8372 Dear Starbucks Customer Service, I am writing to report a very disappointing experience that occurred this morning at Starbucks Store #8372, 2000 East West Parkway, Fleming Island, FL. At 8:44 AM on 12/01/2025, I placed a drive-thru order (CHK 666641). I originally requested a Venti Iced Gingerbread Latte, but I was told it was out of stock. I then ordered a Brown Sugar Shaken Espresso, substituting the oat milk for sweet cream. I was charged an additional $1.25 for the sweet cream, yet I was given the wrong drink. When I kindly handed the drink back through the window and explained the mistake, the barista simply took the same cup, added cold foam on top, and returned it to me still not the drink I order

Last month my coffee was not prepared correct. This has happened more than once at this location. I called and spoke with a manger, she took my name and told me I could come back and get another coffee. Today I visited this location and ordered a cinnamon dolce with vanilla sweet cream hot, grande. When I got to the window, I explained I had a credit but if it expired, I would pay. The young lady turned to a taller older woman and let her know of my request. She asked if I had the app… no I don’t. She turned to the gentleman that had taken my order, and ask him if he knew of a list/credit. He said no. The older lady said it’s okay and was removing the charge. During this time this gentleman impatiently reached across the young lady at the window (whom was very polite) with a piping hot la