Starbucks Coffee Company

Asked for a drink and how I wanted it when i order the lady who i think was the manager gave me a look and didn’t like the way i ordered it (i’ve never had an issue anywhere else) The girls seem rude and like they don’t know what they are doing as they kept asking her how to make things, it took over 15 minutes for one drink. The workers are always eating and drinking as well which is ridiculous as they are also serving food. They all have long nails and wearing dangly jewelry. Management needs to fire the manager asap and fix these problems.

Always a really long line.. they take an order one at a time and make it one at a time… always super slow and the workers are always rude when I’m there. By far the worst Starbucks I’ve been to

Love the service! Employees greet with a smile (most of the time, but seriously, nobody ever smiles all of the time!!) drinks are made well but sometimes slow because there’s only one hard-working barista. Would love to see more employees!

About half the staff refuse to scan my Starbucks rewards QR code from the phone. They say that the store can’t do it yet, meanwhile the other half the staff scan the code and I get my points or pay. (JR is always quick about it, no complaints for that guy.) There are even advertisements around the store with QR codes for the Starbucks rewards… I even pointed out the scanner to the staff and asked for them to try and scan, but they did not want to try and scan. They all seem nice enough and my drinks are fine, I just don’t understand why some staffers don’t want to scan my phone. This has happened multiple times and it gets frustrating since I put money into my Starbucks account expecting to be able to use it.

The atmosphere inside is lacking because the floors are all hard tile and the are no comfortable armchairs. It feels industrial/commercial. Lulu Beans in Willmar has a very warm and comfortable atmosphere but the coffee isn’t very good.