Starbucks Coffee Company

I ordered a venti iced drink and spent almost $7 on it. I requested light ice because I'm tired of this Starbucks packing the cup to the brim with ice resulting in about 4 ounces of actual coffee. The picture I attached shows a significant amount of coffee missing due to my request for light ice. I specifically asked the barista where the rest of the coffee was and she said that's what happens when I order light ice. This is a complete waste of money.

They made my iced coffee with this much of ice 😒 Edit: I’m attaching another photo of my another order on another day. Exactly the same thing happened. I ordered an Iced matcha latte. There was A SINGLE ICE CUBE in it. I requested more ice and he literally gave me ice on the side!? And said I can’t do it now but you can do it yourself. Now we started making our own drinks in STARBUCKS? Also he insisted on not accepting my request. This is really ridiculous and I wanted matcha with oatmilk but they put regular milk instead and guess what? I’M ALLERGIC TO MILK. This is the last time I’m visiting this store even it’s the closest one to my place. They never follow the orders and they are the rudest staff ever. I’ wasting my money for this location of Starbucks. Enough is enough!!!

I waited for 25 minutes for this order. They always make my drink wrong. There is almost no ice in this and I said no sugar but they put simple syrup in it. Can’t drink this and can’t go back. I gave them chances a couple of times but never again.

It’s a pretty busy Starbucks, but the skimping of the drinks and attitude from the workers are what gives it a truly bad reputation. Michele was making the drinks and made a mistake on one of the orders. Skimped out on the remake. The atmosphere is nice but it is not worth coming back.

Steven attempted for 15 minutes to make one drink. First he made the wrong drink & didn’t make it iced as I ordered. Then he looked at me & rudely said “are you ok do you have a problem”. Another employee had to help him & explain after 10 minutes that it was supposed to be iced. He couldn’t even reach the matcha to add the right amount. Then he walked around picking up random pitchers of milk for another 10 minutes. When I asked if I could get my drink because a line of 10 customers was waiting behind me, he again rudely snapped at me that they didn’t have any protein milk. He made the drink wrong again. I asked why he didn’t just tell me they had no protein milk & several employees starting yelling at me. I asked for a refund after 20 minutes of waiting for one drink, & Tim, the “shift s