Erika Baking Equipment

Carl & the techs at Erika Record are always fantastic to work with. They are very responsive & reliable. I recommend Erika Record first to anyone looking for service in the area.

The team at Erica Record Baking Equipment was fantastic to work with when looking for equipment for my baking needs. Beth and Craig made the experience of selecting equipment and completing acceptance testing smooth and efficient. I would highly recommend them for their knowledge, professionalism, and their incredible service.

I have had only the best experience working with Erika Record Baking Equipment. When I first reached out about a cookie dough depositor, I spoke over the phone and through many emails with Danielle. She was extremely patient with me and answered all of my questions in detail. I originally shipped out my dough to be tested in their test kitchen on the Formatic R1200. I was sent detailed feedback as well as videos of my dough being used on the machine. I then went to the test kitchen in New Jersey myself, made fresh dough on site and then tested my dough in the depositor with the help and expertise of Beth. Beth was extremely knowledgeable about the machine and helpful in my decision to purchase. After going over many details and financial questions with Craig, I felt very comfortable with t

We came across Erika Record Baking Equipment at the 2019 International Baking Industry Exposition (IBIE) in Las Vegas. Their entire staff went above and beyond to guide us through all of their equipment based on our needs. Our small dessert shop, Xielo Artisan Desserts, was looking for a sheeter to help our production be more efficient. A few months after the expo I got in contact with Patricia Juncal Luques, Head Sales Consultant with experience as an international Pastry Chef. With her vast knowledge and impeccable service, I decided to purchase the sheeter and couldn't be more satisfied. In the couple years since we've had the sheeter, Patricia has checked in to see how everything is going and offered several tips and suggestions. When we have needed service or part replacements, every

What a pleasure dealing with Patricia Luques at Erika Record Baking Equipment. Response to queries were timely and efficient. Communication was clear and she went above and beyond to help me get the answers I needed to make decisions on purchasing equipment for my business. Great company and equipment!