Starbucks Coffee Company

Frequent customer here. Lately, the vibe has been… confusing. I get served by visibly grumpy employees who then write upbeat messages on my cup like it’s opposite day. Smiles optional, consistency encouraged

Went to this location today (10/10/2025) instead of my usual because it was near work. I wanted to order a Matcha Lemonade tea which I know is no longer an official menu item but other stores have previously rung it in for between $5-6. At this store they tried to charge me $8. I asked if the person I was speaking to was an employee or a manager and they had stated employee. They tried to sell me other items when I said I have never been charged that much for that item before to which I stated I didn’t like or couldn’t drink. I asked to speak with a manager this employee then tried to state that they were the manager on duty. I felt lied to and like they were trying to overcharge and take advantage of me. I will never stop at this location again and wouldn’t recommend anyone else go there

The food and service are good and friendly BUT why do they have a recycling bin if they simply throw it all in the same dumpster (as confirmed with employees in duty)? That's greenwashing!! Fake!

Love going to this location. Staff is always extremely friendly. They do accommodate all sorts of crazy beverage requests!

Paul greeting me with a smile when I come through is a true pleasure. He is genuine and kicks off my AM with some good energy. Thanks Paul.