Starbucks Coffee Company

AMAZING service and great customer service!! The people there are so sweet and amazing, I love how they interact with the customers and make everyone that comes through feel special! They are definitely getting the speed down, I didn’t have to wait long at all for my order every time I have gone!!

Some of these reviews are just not true! My order has always been perfect and I got through a long line in just minutes. Thank you Starbucks!!!

As much as I enjoy having a Starbucks close to home, training is still needed. I ordered a Venti Honey Citrus Mint Tea. The barista handed it me extremely hot through the drive thru window. I should not have to tell the barista the beverage is hot, to provide me a sleeve and a topper. As much as I pay for my beverages, I should not tell you how to ensure the beverage is delivered to me. I will continue going out my way until this location is properly trained. Anddddd when I ask for my pastry to be warmed, warm it.

I give it a month before this one is closed like the last one. Line and wait are so long it’s quicker to drive to Arlington and get it. And before you say they’re new. Maybe let’s train employees up to par before the grand opening. Not train them after opening ruining the reputation on the place.

I ordered a grande, vanilla bean creme frappe. This is my Starbucks drink of choice no matter the weather, so I know it well. The drink I received from the Oakland location had almost no vanilla in it! I think I saw some vanilla bean seeds in the milk at the bottom of the cup, but I couldn't taste any. Usually you can see the vanilla bean seeds clearly throughout the drink, but then again, the ingredients are usually mixed together well, and can be remixed with the straw if needed. The milk in this frappe remained in the bottom of the cup, with plain crushed ice on top, even after I tried to mix it with a spoon. Obviously, it was very bland. I ended up throwing it away. I understand that mistakes can happen, but the way this drink was made seemed more like the barista either did no