Starbucks Coffee Company

I am writing this review due to an extremely disappointing and upsetting experience I had at one of your Starbucks locations today. Navarre, Fl location I placed an online order for a white chocolate mocha. After picking it up and taking a sip while driving, I immediately noticed it did not taste anything like what I ordered. I turned around and went back into the store to let the barista know. The first employee I spoke with was polite and said it would not be a problem to remake it. However, the employee who took the drink to remake it, who I believe was the same person who originally made it responded by saying, “Well, I try,” in a dismissive tone before remaking the drink. When I was handed the new drink, I tasted it inside the store to make sure it was correct. It was finally made

I love everything about Starbucks. I've been here several times and never have had any issues. If my drink it messed up, the staff will gladly correct it at no charge. Honestly ask yourself why you're making negative reviews.

Feb 25, 10 a.m. — Mobile ordered a nitro cold brew and iced white chocolate mocha. The mocha was ready. The nitro? Apparently on a coffee sabbatical. Waited 7–8 minutes… for a drink that literally comes from a tap. My cup was sitting right in front of the cold brew station the whole time. I finally asked the female at the tap station about it and got, “Oh, it’s right here,” as she poured it. Pro tip: If the drink is nitro, it shouldn’t need that much aging. I usually tip after pickup based on service — this one made the $0 decision easy and seemed intentional to keep me waiting due to “not tipping”. Wish I could’ve left a tip for everyone else but not her. #PettyLikeHer

I was pleasantly surprised by the cleanliness and fast service. The staff were friendly and polite.

It is great a place to bring your quest for a Great cup of Coffee. The service is wonderful served with care and upbeat kinda attitude. Just what we all need in our encounters as we settle down and absorb the goodness of the world.