Starbucks Coffee Company

I have been coming to this Starbucks everyday for the last three years. Two people here make it the best experience: Yonell and Eduardo. Both of them embody the Starbucks philosophy and create a great experience. They both know my order and I never have to repeat it. People have been there longer do not know the order(which makes the experience not as positive). Yonell goes above and beyond to ensure my mornings start off right with positivity and professionalism. He has a smile at 5:30am which makes the morning start off on a positive note! Yonell and Eduardo are the two best employees there! Thanks for making my mornings great!

I am writing to express my disappointment with a recent experience at one of your locations @ the Mohegan Lake, Ny 10566 store. On my visit, I encountered the new manager named “Lex”who treated me in a rude and disrespectful manner. Despite being a loyal customer for over seven years, I was met with unnecessary conflict when I requested my drink. The manager insisted on arguing about how my drink should be made, rather than listening to my concerns or providing a solution. Lex was very aggressive and slammed the window to return my payment. This escalated my anxiety and resulted in an unpleasant experience. However, I would like to acknowledge that one of the staff members genuinely came forward and apologized, which I greatly appreciated. As a customer, I expect respectful and professio

If you want to get in and out this isn’t the Starbucks to go to. I really wanted to write this post on thanksgiving but I gave grace. Theres always a long wait and the app told me it was a 5 minute pick up at drive through. Its insane the app doesn’t align w this locations wait time. At the Yorktown location u get in and out service- even if u are waiting for a bit. Then after waiting 20 minutes on a 5 minute order my matcha protein highlight of the month drink tasted lil anger. Please maybe if u need water…..

Always out of the thing I come in to order. Once, twice, three time no problem it happens. This is the 5 th time I’ve come in for one item haha silly but that’s what I like. I haven’t been able to get this order even one time this season. Just a bit frustrating. The staff is lovely here though.

I’ve been in the area for the past two weeks and I’ve been getting coffees here everyday since. Staff here has been outstanding on every visit. After they’ve gotten used to our new faces made it even better. Absolutely no issues with the coffee. I do have to say since I’m up here from NYC, the coffee taste a lot better than the ones in the city. Probably made with more love. Definitely appreciate y’all for keeping me caffeinated. ☕️☕️☕️