Starbucks Coffee Company

Placed a mobile order and paid for it. Arrived 5 minutes later and the counter's deserted. Nobody here, no signs saying "back in 5 minutes" - nothing. But I already paid - so now what? Update: waited almost 10 minutes, nobody showed. I was able to get through to corporate and they gave me a refund, thank you - but that was a hassle because after choosing "call us" or "message us," the app takes you to a page that reads, "before you message/call us, do any of the options below address your situation?" I understand why they put the step in place. However, the app would not let me scroll all the way down to the bottom (where I assume there's a button saying "none of these work, I want to call or message you") (S24 Ultra), so I had to abandon both of those options before going to text.

Holy smokes......the two guys working around 11:30am on 3/16/2024 don't even have a clue. We ordered 2 frapps, nothing fancy. They needed to be non fat, no whip. We waited over 15 minutes for them to make ONE of the drinks. I really started to wonder if they were both stoned. And then when we got the drink it had whip and it was whole milk!!!! I told my husband to just get a refund We didn't have that kind of them to just waste seeing which turtle was going to win the race. Then they sent him to customer service (this is a Starbucks inside a Kroger) and they were just as confused as we were as to why they sent him there.

You can tell that there is some unrest in the company. The employees deserve better than what Startbucks is doing to them. Their tomato and mozzarella sandwich looks delicious, but when I ordered it, it looked nothing like the picture, and tasted like it was frozen, and rubbery bread.

Whatever I see a Starbucks sign I know there has to be some absolutely delicious coffee there and delicious drinks and delicious pastries and wonderful people that are more than happy to help you with but unfortunately I cannot afford it it cost more than I can even spend but I really would love to be able to go there one day and get a free trial coffee or something maybe I could save up a bunch of money and get a small cup of coffee there one day but if you can afford it and you love it then keep going because this world needs people to spend lots of money so they can keep making more money and I hope this helps everybody because they've got delicious coffee that's what I've been told but it's just my opinion

I believe the only 2 people working were Phillip and Megan. It was all terrible the coffee and the service Phillip was at the register and could not get my order right for his life I asked for a iced caramel Macchiato and he told Megan the wrong thing and ms. Megan being extra childish instead of fixing the mistake just decided to give him a stare instead of making what I had requested wasting my time. She didn’t even get my order right she gave me a macchiato with espresso and milk but no caramel and it tasted terrible