Starbucks Coffee Company

FROM THE PERSON THAT GET THE PINK DRINK WITH HEAVY CREAM….Idk who opened this store but from day ONE iv had 2 mess ups since opening there’s other locations iv visited where its a gamble everytime i go when iv gone for years. This location hasn’t messed up hardly at all….and i use this drink for medical issues so getting mess ups doesn’t fly well with my disease. Super fast everything is made nearly perfect the staff is great. Last week the drive thru line was long I went inside it was LONGER but they had someone calling names out in front of the counter….THAT GIRL DISHED OUT ABOUT 25 orders in 10 min calling names in the front. They had an amazing cycle going.

Dear Starbucks Management Team, I am writing to formally bring to your attention a deeply concerning incident regarding customer service and operational procedures that I experienced recently at one of your locations. My intention in sharing this feedback is to highlight an area for potential improvement, ensuring that no other customer endures a similar disheartening experience. As a diabetic individual, navigating beverage menus often presents a challenge due to the limited availability of sugar-free options. On Monday, December 15th at approximately 9:45 am, I visited your McCall (menifee) Starbucks specifically seeking a suitable sugar-free drink. Given my dietary restrictions and the limited standard offerings, I opted for a Venti iced water with a few added strawberries, a simple c

My drinks were good and made promptly. Jillian and Ava were absolutely amazing, super welcoming and kind. However, while being in the lobby, I heard Maggie rasing her voice and being rude to not one, but multiple of the other employees. It was super uncomfortable as a customer. Hopefully she was just having an off day, because everyone else was awesome!

Time and time again, I order my drink without cinnamon and guess what happens... It has cinnamon in it. Not sure how that happens 7 times out of 10. Unfortunately, this is the closest Starbucks to my house and my wife keeps going to this location.

Went to this store for the Hello kitty drop and was verbally told by the manager Blanca H. the items I was looking for were in stock this morning. I proceeded to wait and while in line we saw them pulling the merchandise behind the counter for themselves. The item I was in search of was also cleared off the shelf before the store opened. After they opened I asked them about the item and Blanca looked me with a straight face and said we didn’t receive it. After 20 plus people saw the items and I saw them pulling plushies and cups while stocking so they were on the clock while pulling items for themselves. Then after I told her why did she tell me they had the item and we saw it she backtracked and said an employee went in and purchased the items before store opening. All of my years of shop