Starbucks Coffee Company

The employees here are very friendly so hate to complain. The drive thru is great service too. They work hard and try to do their best. I don't really blame them, I assume the issues are above their pay grade. This store is always out of something; ie. straws, cups, and other things. Why can't these shortages be borrowed from another store? I started going to a different store and they're never out as much as this one is so often. Also, the parking is annoying. First thing in the morning, I want to park, pick up my mobile order and go. Instead, every morning I had to park way back and hike to the store to grab my $5 drink because all the employees park in the first set of spots right next to each other. They should park adjacent to the dumpster. Save the first island of spots for

this is their idea of an iced coffee. go to the standalone location in the same shopping strip and *then* come do your shopping. my visit was on 8/14/24 at about 11:40am, I was served by hector

I ordered a regular coffee, but unfortunately, the employee didn't understand my order. Additionally, I had difficulty understanding who was wearing braces. During this time, the employee was engaged in conversation with a candidate and seemed to be smiling. I asked again about my order and also wanted to reload some money onto my Starbucks app, but the employee simply said "no" without providing any explanation. When I asked why it couldn't be done, she didn't respond. I understand that everyone can have a bad day, but it's important for employees to maintain a professional and friendly attitude towards customers. I don't want to leave a negative review, but I felt that the employee's attitude was quite poor.

I was having a really shifty day, but the order taker Justin turned that around. They were so very helpful, and attentive despite the HUGE line to the door, which BTW the crew mowed through impressively quick. I also was happy to see Justin's LGBTQ+ pin. As a part of the alphabet mafia myself, I felt welcomed. Thus isn't even my usual Starbucks! Keep up the good work!:)))

Since opening day which was a few weeks ago, this place has been great. Yes as any business it's had the occasional wrong orders and so but they're super fast and even for online orders and walk-in orders it's been almost immediate. The interior is the biggest of any Starbucks location I have been to globally. It's got plenty open seating as well. I just wish the parking lot was designed better, its very congested.