Starbucks Coffee Company

First time at this location. Once I arrived I placed a mobile order. I was given an estimated wait time of 12 minutes. My strawberry matcha loaf came out immediately. The citrus mint tea took about 10 minutes. Ambiance was nice… I chowed down on the loaf as I waited and took my tea and hit the mean streetz of NYC.

Shout out to Kristina and Chris they were phenomenal. I genuinely laughed the entire time and felt completely at ease. Their hospitality was on point kind, sweet, knowledgeable, and naturally welcoming. Beyond their professionalism, they’re just fun people to interact with. They made the whole experience smooth and memorable. They absolutely deserve raises for the energy, skill, and joy they bring to their work. Highly recommend.

I ordered through Grubhub 3 drinks and 4 items. There great. Unfortunately I ordered 2 egg and cheese protein boxes. You only had one left. I got a nice card with my order. I was told to contact delivery provider for a refund. Grubhub won't give me a refund. Even though I order daily. I got too many. Whatever that means. It ridiculous when I have evidence. So I am out of 8.55. I won't order delivery from you guys again. Since you don't know the stock amount.

The cashier Amariya (however you spell it) is disgusting, foul and inhumane! She should be fired immediately. No lack of respect or compassion and extremely rude. I tried to order, greeted her with a polite smile and good morning but was met with hostility for no reason. She was staring at my disabled child like a freak because of the little stimming sounds being made. I had to wave my hand in the air saying umm hello can I order just to get her to stop staring at my child for a good 2 minutes and she was even more annoyed. I asked her if she was okay because what is the reason for that uncalled behavior. Not only did she not respond when I put my order in, I even said thank you and got a (mmm hmm) sound. That was it. Then the order, a frappe was pure watered down. Literally nauseatingly a

It was my first time in this location & it went pretty good. The staff was very polite and had lots of patience. I was on the phone before ordering so the barista/cashier didn’t mind to wait when I was ready to order. He listened when I said I wanted my caramel frap with crunch and more ice so my drink would come out thick and crunchy! I enjoyed it but I had to ask for extra caramel because it I barely tasted the frap! It was still very yummy and definitely a thirst quencher!