Starbucks Coffee Company

The staff at this Starbucks are very nice. The only issue is the parking — it’s a little difficult. Good place in Iselin, NJ.

I’ve been a Starbucks customer for 20 years, and I’ve never had such a pleasant experience—especially so close to closing time—as I did tonight. I visited at 8:34 PM on Sat 2/7, and the girl working (she had a tattoo on her left forearm) was truly exceptional. I couldn’t read her name tag without my glasses, and I declined a receipt since I paid with cash, but I want to make sure she gets the recognition she deserves. From the moment I walked in, she was welcoming and friendly. She asked how my evening was going, took the time to explain the differences in the drink I was ordering, and offered a warm farewell on my way out. It was genuinely refreshing, especially compared to many other locations where staff often seem unhappy, distracted, or caught up in conversations or their phones. He

Again and again and again every time I order drinks these tops aren’t fitting the cups and it’s causing the tops to come off when I’m driving. Like Starbucks needs to do better with these cups and tops wasting my money‼️🤨

Extremely poor service. I ordered two drinks. One black coffee the cashier never made and a sugar free drink. I waited 5 mins as they prioritize mobile orders. After noticing it wasn’t sugar free the barista gave me an attitude and said I had to wait another 5 mins for her to remake it. This is not how you treat a customer especially when the employees did not do their job correctly. Do not recommend.

Ordered a Honey Citrus Tea 25 minutes before pickup and it was not ready upon arrival. The order was only made after I brought it to staff’s attention. This is a recurring issue—multiple past mobile orders have been marked “ready” in the app despite not being started. Additionally, the store frequently operates with a broken espresso machine (they only have one), which further slows service. Overall execution and order management at this location are consistently poor. Customers should not have to place orders an hour in advance for basic items.