Starbucks Coffee Company

We had an experience that truly shows what great customer service looks like. The first time we came in, our drinks didn’t taste quite right, so I called and spoke with someone who immediately took care of it — no hesitation, just kindness and professionalism. The next time we went in, they went above and beyond. The service was absolutely amazing, smiles the entire time, and our drinks were made perfectly — truly a 10/10. You could tell they genuinely cared about making it right and making us feel welcome. This is hands down my favorite Starbucks anywhere. Thank you so much, Shae, for being so awesome and taking such great care of us. We’ll definitely be back and highly recommend this location!

👍 My drink was made quickly and tastes the way it should. 👎 There should be some sort of notice or warning that this location is basically a small walk-up counter with no seating. With only two Starbucks in town, customers can easily waste half an hour driving here if they pick the wrong location.

We visited this store around 3:30 for 3 drinks. A guy got our order and tried to hand them over on a carrier. He released his hand without confirmation of a receipt. They were dropped hitting the car window outside and both cold drinks completely open and spilt outside the car, car carpet and driver’s pants as well as seat. Not sure if the lids were tightly closed to begin with. It was a disaster but thankful the hot Americano was safe. However, he flashily said sorry I would make this one over and went away. The other employee handed it over, and that was it. I am so stunned for the poorest careless service there. We lost an hour and energy wiping and cleaning there. Because car carpet and drivers area were so soaked, worse with sugar content, we now need to plan on a professional clean

Saturday 2/14/26 9:30 am Service was wonderful, it always is here. 3 cars in front no one behind me. I ordered chai tea, got home to find coffee that I do not drink. Very disappointed. Blew $6.13

They made my drink wrong which is totally fine so I apologized and asked them to remake it. Originally they had an attitude and then admitted they forgot to add all of the ingredients so remade it. I thought everything was fine and we were being nice to each other and when I got the new one they wrote “wow” on my cup. Mind you, there was nothing written on the other cups. Weirdo behavior.