Starbucks Coffee Company

I usually use Starbucks’s original reusable cup at every location without any issues. However, at this store, an employee refused to take my cup and gave unnecessary excuses. I was genuinely surprised because I’ve never experienced anything like this at any other Starbucks. Fortunately, another, more attentive employee immediately stepped in and resolved the situation professionally. I truly appreciated that, but the first employee’s attitude ruined the whole experience and killed my mood before I even started drinking my coffee. I believe Starbucks should be more careful when selecting employees and should provide better training on basic customer courtesy. A simple polite approach makes all the difference. Unfortunately, this visit was disappointing.

This was the best Starbucks experience I’ve had in a long time! Elizabeth and the team are doing a fantastic job.

As Starbucks coffee shops go, this location is exceptional. Design and layout of the store itself is better than any Starbucks I’ve visited, great for mobile office or meeting a friend, location is very convenient.

Today I ordered via APP, my usual venti white chocolate and sausage, egg and cheese sandwich at 10:13am, I arrived at the store at 10:18am- my sandwich already at the bar waiting for me. I stood there waiting for my coffee for awhile.. I left there at 10:34am as soon as I received my coffee (they didn’t call out my name but I was watching them work) ..app said it would take 7-10 minutes.. ate my cold sandwich on the way back to work. Pulled into work at 10:43am, coffee is so hot it burnt my tongue.. 11am now and it finally cool enough temp to drink- coffee is not a white chocolate mocha, it taste like coffee and milk.. I’ll drink it because I can’t just zoom back over there.. it’s not what I ordered not what I paid for. This happen last week too but I order at iced brown sugar expresso wit

I was making a long drive home last night and stopped for fuel at Walmart. I noticed this Starbucks nearby and a nice, warm chai latte sounded so good. The employees were friendly, the cafe was clean and bright, and the restroom was very clean. I am bad with names. The young woman who took my order and made my latte was so friendly and was a bright spot on a long sad day for me. Thank you to the short, dark-haired barista who made my latte at 7:47pm last night. "Be kind, for everyone you meet is fighting a hard battle. ~ Plato"