Starbucks Coffee Company

I waited 30 minutes for a two-drink order. While the staff was very quick to solicit a tip, the actual service was unacceptable. I noticed that other customers who arrived after me received their orders without issue, which led me to question the reason for such a significant delay in my specific case. This experience was particularly disappointing as I did choose to provide a tip, yet did not receive a basic level of professional service in return. I hope you will look into the operations and staffing at this location to ensure other customers do not have a similar experience.

This Starbucks is consistently slow. They always seem understaffed, and the drive-thru takes forever. Even mobile orders aren’t ready on time, so ordering ahead doesn’t really help. I understand busy mornings happen, but this feels like an ongoing issue even during non “peak” hours. Hoping they can improve staffing.

Very clean, friendly and quick staff, and PARENT FRIENDLY BATHROOMS! I am a mom of 2, one still in diapers, and taking my children to public restrooms can be a challenge. This location consistently has a clean and supplied bathroom, including changing table liners. Small details like this let me know this location takes caretakers into consideration, and I appreciate it!

Worst service ever! After waiting forever in line they gave me somebody elses order who I am assuming was the person behind me in line. I returned it and stated it was not my order she asked what I ordered and I repeated back to her my order. She then brought me a drink that was not made right. When I told her this isn't made correctly she took it back and instead of putting the cold foam inside she pumped it all over the lid and tried to hand it to me running all down the side. Once I recieved my first of 4 bites they gave it to me with a hole in the bottom of the bag, so that order eneded up on the floor. Needless to say I never i got all of my order because my patience had run when the manager sent another employee to the window to try and explain why they failed so much at their job an

This Starbucks is one of my favorites and is near my workplace. The baristas are always friendly and work really fast when the lines in drive thru are long. The longest I've waited in drive through is 5-7 minutes. I normally do pick-up early in the morning and my drink has always been ready when I get there. This morning around 6:30 a.m my car wouldn't start after I picked up my latte. I went inside for help and a barsista was ready to help me with her own battery jumpstart. I wish I got her name but she was a kind petite young lady with glasses and was stocking the napkins. She helped without hesitation! This location definitely has the best morning crew! The afternoon crew, if I go after work around 4:00 p.m, are also very kind. And not once have they gotten my order wrong!