Starbucks Coffee Company

I got there at 10:00am ordered 1 drink and waited 45 minutes before even asking how much longer, and when I went up and asked the girl at the register with pink hair rudely told me, “They are clearly making a bunch of online orders and yours should be out shortly.” So I went and sat back down for a while then got sick of waiting so I went to ask for a refund, while in line they called out my name after an hour of being there so I grabbed my drink and left only to see my venti cup is filled more than half way with ice and little to no liquid at all, I’m not usually a Karen but when I’m waiting an hour for 1 drink that I pay $10 dollars for I’m going a little more expectations than I normally would, not happy at all!! I really do like the Starbucks on 2nd street though!!

Best made drinks of any Starbucks I have ever been to. I make the trip to the Westside just to get drinks here even though there are several Starbucks closer to my house.

For some reason, this Starbucks just seems to have the LEAST friendly staff of any other location I’ve been to. No matter how far out of my way I go to be warm/smiley/bubbly hoping that it makes their day just a tad bit brighter and hopefully in return they’re in a better mood next time I see them …. I continue to fail miserably at lifting their spirits, it seems. My drink is almost always not full. This photo is a drink requested without ice, so that may be the reason for this cup being short but my drinks are almost always not full. First world problems, I tell ya. ;) Heaven forbid you politely and graciously tell them something in your order is incorrect!! You will get the hardest eye roll of your life and a very rude response. I try to just keep my mouth shut at this store so as not to

I went to this location this morning after a long night of no sleep with a sick toddler. I couldn’t figure out what I wanted and was thankful I had Molly as the barista. She was incredibly helpful and patient with me. She recommended a drink for me which is incredibly delicious. She went above and beyond by saying she wanted me to try my drink before leaving to ensure I enjoyed it and assured me they’d make me a new one if I didn’t love it. I have never had such an incredible customer service experience at a Starbucks. Molly, hats off to you. You’re a joyful light in this world! Thank you!!

They took forever and I asked for a matcha and and it was gross and way to much matcha powder and they didn’t even get my order right and the food was cold in the middle.