Starbucks Coffee Company

Where do I even begin? This is probably the worst Starbucks I've ever been to. On my last visit I was getting out of my truck, when a Starbucks employee pulled up and parked directly in front of the store and went in for her shift. There's plenty of parking on the side for employees. The parking spaces up front should be left for customers, especially since they share those spaces with other businesses and there are only 2 handicap spots. I went into the store and placed my order, then waited over 20 minutes for one simple coffee to be made. Not sure why it took so long, it was not busy. The employees are rude and condescending and act like you are bothering them just by walking in the store. The store manager is rude as well. This location needs a serious overhaul with better employees, m

I’ve placed mobile orders 10-15 minutes prior to arriving just to show up and my drink not even be started yet! Twice recently, after arriving and waiting a bit I’ve had to ask an employee when exactly they planned on starting my drink? Both times, my drink was started when I said something. Mind you myself and several others are standing there watching drink after drink roll smoothly out to the drive thru. If I’m going to have to wait as if I just walked in and ordered what’s the point of using mobile order?

I’ve been going to this Starbucks for sometime. Always a good vibe, they make my husband and I feel welcomed. I understand that it’s a requirement for them to now write on the cups but whoever did mine today really out did it. Coffee cat ☕️for the win

My sister and I walked in to place an order and literally everyone was busy. I told her I would order off of my app after waiting a few minutes, and absolutely no one greeted us. One of the barista’s finally acknowledged us and said someone would be right with us. Someone came out the back and rushed us placing the order. I asked for a cookie crumble frappe, she asked if I wanted coffee in it but I simply told her what I always get from my app. She said mocha would have coffee and changed my order. Then I was asked a bunch of tedious questions that I NEVER been asked before at a Starbucks (I have been to several throughout the US) and received a completely different drink that I didn’t even enjoy. I live in Florida, but very disappointed that I couldn’t get my simple morning drink before a

A few times I've been here and suspected that they weren't actually pulling decaf shots for the decaf drinks I ordered. I don't have a ton of caffeine and it's pretty obvious when I do, but after watching them pull regular shots for my decaf drinks today, and then arguing with me when I asked them to be made again with decaf, I won't be going back. At least for me I don't want to get jittery, but what if they did this to someone else with an actual dietary restriction or heart issues? It just doesn't make sense.