Starbucks Coffee Company

The BEST CUSTOMER SERVICE I have ever Received! Nay was so wonderful and Pleasant to speak with. I LOVED how she was so RESPECTFUL to my Mother. I was SURPRISED by how PATIENT and CALM Nay was while speaking to her and Nay didn't make any faces or wasn't rude!! NAY should teach everyone how to be Amazing at Customer Service just like her! As y'all know I am very particular about how people interact in a customer service setting. BEST Experience because of Nay and the Man (i didn't ask him is name) who took my order at the cash register. SO KIND! We went on a Monday too [was expecting something else but had a GREAT POSITIVE EXPERIENCE]!!! Definitely Recommend!! [Near food court in front of old navy]

Extremely unhygienic experience. I visited this Starbucks on June 25 around 6 PM and saw bugs crawling inside the bakery display, on top of croissants and other desserts. I have videos and photos to prove it. This is unacceptable at any food-serving place. I’ve reported it to mall management and the health department. Be cautious if you’re planning to buy anything from the bakery section.

Every staff member/Barista I have encountered here is amazing. They are always friendly and have a smile on their face. My coffee is always made just right. Deirdre was so unbelievably kind. Definitely my favorite one to go to in the area.

After spending 20 bucks for coffee before getting your cup you are asked for a tip. No tip, no call for pickup. What happened to honesty?

I ordered a simple tall coffee. Thinking it will freshly made and wake me up with a caffeine kick. But I was disappointed it was watery and did not taste like freshly brewed coffee at all. The lady who took the order was very rude. The lady who made the order tried to fix it, but it gave a bad taste to my whole Starbucks coffee in Barnes and Nobles bookstore at the mall.