Starbucks Coffee Company

Can you imagine being absolutely rude and vile to a customer because they asked nicely to have a remake of a drink that was made incorrectly? Well there were two INCREDIBLY RUDE baristas who did just that. I couldn't hear them so I told them I'm sorry I couldn't hear what you were saying I just didn't want it to be made incorrectly again, and the one girl, who i later found out was named Aila, started making remarks under her breath-- When I told them there was no need to be rude to a customer for simply asking for a drink to be remade as it was ordered (on the app mind you) she was muttering rude things under her breath and proceeded to say rude?! I'm not being rude. Am I being rude to her co workers. All the while the other one (didn't catch her name, just know she had dark hair with pu

I don't go get for anything. Don't like what they have and their service. I know places gets busy but you have to show profession

Perhaps I don’t understand the “Starbucks” world so…. I logged into my account in the parking lot-no service before there- and ordered 2 drinks. Went through drive thru- only person there! Aila gave me my drinks and informed me in a snotty tone complete with 2 thumbs up that “next time give us 5-10 minutes for your order- that would be great” my question is this- what if I just ordered through the drive thru? Would I have received the same attitude? I come through almost daily with my granddaughter before school without incident but I’m seriously reconsidering if we start back up with that routine in September.

I was Discriminated against here. I come here frequently but after this second incident im done. I was kicked out for not buying something. I came here phone was dead. I plugged it in so i could order. I made it to 4 percent and was kicked out. Interestingly enough i was here yesterday and purchased something (of course) a lady w two very disruptive kids sat here and bought nothing. Yet i was kicked out. Perhaps im being singled out for being trans. I wont spend another penny at this place.

The lady was super sweet and had a sweet southern accent! I think her name was Alia. Felt like talking to a good friend. So polite and remembered my name (Ari)