Starbucks Coffee Company

I've got a bit of a Starbucks ritual going on – every morning, I swing by and order a mocha with heavy cream, extra hot, and no whipped cream. It's my go-to, and I've never had a problem with it... until I started going to this particular location. For some reason, they just can't seem to get it right. I've received my coffee, only to find that it's not made the way I like it. It's a bummer, and I'm starting to think that maybe they just don't know how to make it.

The one I perfer to go to down the road has better service I truly avoid this one but I tried to give them a chance. Ordered my drink it was nothing but syrup and the rude attitude from the dude who was more concerned about a tip than quality

Today they get one star. One hot chocolate order. 8 people behind the counter. After 20 minutes I was told they forgot to make it...need I say more..."sorry abou that" was all i got

It says online that they open at 5 AM. They Open at 5 AM when it’s convenient for them. If your hours have changed you need to change the hours online. There are people that leave for work super early in the morning I would like that Starbucks coffee at 5:15 in the morning.

There is roughly a 25% chance they get my order wrong at this location. It used to be once in a while but recently it has started to happen much more frequently. My drink is labeled correctly but the actually drink itself is wrong. For example, I order a flat white and get a hot chocolate. Unfortunately the drink I get tends to contain no coffee whatsoever and it has even happened when I order my drinks with extra shots of espresso. Also, there is one person who must wear a lot of perfume that gets on the lid of my drinks somehow and the drink ends up tasting like the perfume unless I take the lid off which is not ideal during my morning work commute.