Starbucks Coffee Company

Okay I have learned this if you give them the tip your cold drink will not be 7/8 full of ice

Went in on a Sunday to order 2 drinks. Both employees seemed hung over and slow. Took forever to make 2 drinks and it wasn't busy. They messed up my order. To be fair I should have told them to remake it but I was more focused on my sick family member at the hospital. This is the first negative experience I've ever had at a Starbucks.

About a month ago my wife was in the ER for morning sickness and couldn't keep down fluids. I went to the starbucks and ordered a Venti drink and very politely asked for a cup of water which was very warmly received by the cashier. The party in front of me also ordered water, and they ended up taking an extra cup of water meant for me. When I asked again to the serving worker about the water, and specified I would like if it could be in a large cup instead of small, he gave me the worst snide look and did not respond to me when I thanked him after leaving. I mean, I'll pay for water too. Wish I was paying for it because at least I wouldn't have been treated like a beggar.

The beverage and snack fridge was poorly stocked. The gentleman in from of me needed water and the employee said “there’s some down there” but there wasn’t so he left. I was shorted a dollar in my change and had to ask for it. My coffee was extremely wea but I didn’t notice until I was upstairs at my hour long appointment. I asked for a replacement after my appointment and it was just as disappointing. I couldn’t drink it because essentially it tasted closer to warm water than coffee.

Totally disorganized - if you are in a hurry, the staff certainly are not. And no one controlling the line up. A shambles. At a hospital, should be more professionally operated. No sign of a manager or anyone keeping it together. When you need a coffee and can’t get one, zero stars.