Starbucks

I came on Red Cup day and the cafe was buzzing. Through all the busyness, all staff members worked together great and got my drink made quickly. A customer even forgot to grab her red cup and the manager, Alesia, noticed and ran a cup out to her. She delivers great customer service and leads through example. She creates a happy environment for both staff and customer.

This is the location inside Harris Teeter, not the free standing location. This is by far the best Starbucks I’ve been to. The staff are really friendly and there is consistency with the drinks actually being good. They have a sign up with different staff favorite drinks and can make a bunch of stuff, that I didn’t even know existed. Did you know the have chocolate malt at Starbucks? I didn’t. The manager of this location is so nice, I need to get her name and come back to edit this post! Below is a picture of a drink my daughter had made the other day. 😊

I usually enjoy coming here and order a Caffè Misto all the time. But during my recent visit, the employee taking my order gave me a look, started mocking the way I ordered, and even said something like, “I don’t know what the hell he’s saying.” It was rude and uncalled for, and it made me feel really uncomfortable. I expect better treatment as a paying customer. Very disappointed with the lack of professionalism.

I am a total Starbucks junkie, once a day at least. And I have a signature drink that I get every time … One of my favorite locations to go is the Harris teeter Starbucks because it usually isn’t that crowded and the manager who works mornings, the young man with the blonde hair, is very polite and talented. I’ve never left this location frustrated by the quality of my drink, the wait time, etc. it also feels really, really good to walk into a store and the employees remember your name and what you like to order. (I’m sure this happens for regulars a lot, but for someone shy like myself who doesn’t socialize much… it makes me feel so good to walk in and be addressed by name) the stand alone location in the shopping center across the street is also phenomenal!!! But I like to sneak in and o

Well I'm hooked on Starbucks. Love thier cold brew coffee and refresher drinks. And if you don't like it or it's not how you expected it to be they will remake it or fix it!! Some day it's expensive but you get what you pay for and customer service is part of that.