Sorrento's Pizzeria

I have order from Sorrento’s in Harvard several times in the past and have loved it prior, to my last visit this past wknd. I called ahead to order a pizza so it would be ready when we got there ( I had two kids with me). After placing my order over the phone, I explained I would be dining in. When I go there, I went to go pay for my pizza which was in a take-out box? They took out my pizza, and put it on a pizza pan behind the counter. Before paying, he (the owner?) asked that I sit next to the people in line behind me “because it makes it easier for us”. I have no idea what he was talking about. I explained I didn’t understand, and he repeated it again. I looked at the women behind me and she didn’t understand his request either. I paid for my pizza and took a seat in a booth. Two seco

Edit to add: Real Professional response to lifetime customers 😂 NO WONDER NO ONE WANTS TO WORK FOR YOU. Youre in here replying to people crying about it. At what point do you ask yourself "am i the problem?" Id be miserable too if my life revolved around running a dirty outdated pizza shop. Anthony's is WAYYYY BETTER. Would've never known if it wasn't for you! Thank you 😊 I don't know what happened to this place but it's not what it used to be. My wife and family had been coming here for 20+ years. I cannot believe the exchange I just had with the owner. The last 2 times we ordered here there was an issue. The first time they messed up an order with an allergy. This time my well done margarita pizza was sopping wet. I called and ask them to remake it. I wasn't rude, or unkind. He asked me

From pizza palace to pizza malice. What was once a pillar of pizza greatness from my childhood, a temple of cheese, sauce, and bread, has fallen by the wayside in its age. Much to my chagrin, I revisited this location after many years. After spending $25 on a large cheese pizza for myself and my family, I watched in horror as they took a pie that had been sitting in the display case for slices, threw it in the oven for 2 minutes, and served it in slices on paper plates. Never in my life have I been to a pizza place that uses this practice. I hope that they stop doing this. The pizza was nothing like what I remember. The people deserve better. Thank you for your attention to this matter!

Food was good! Pizza sauce was a little plain but still good. Fries were great! unfortunately I got my slice in one minute and waited 15 for the fries which made my slice go cold waiting. Still a good stop! Coordinate the timing of food to table don’t work separately but together to deliver all at once.

Went here last night after a meeting with my partner. We ordered a medium Dominco pizza, an eggplant parm sandwich, and their new app - fried avocado slices. We were in and out of there in about 45 minutes. Food came out hot, fresh, and tasty. The avocado bites were actually super good and served with a yummy parm peppercorn/caesar (not sure) dressing. The staff weren't super friendly, not rude by any means, but they were responsive and bagged up our food at the end for us. Nice. ig: avprobeauty