Sonic Drive-In

This sonic is awful. Don't waste your money. The red button often times out before they even take your order. The touch pay function almost never works. The food is awful but the drinks are usually passable. I have had a lot of experiences here and they've all been relatively the same.

Save your money! BLT was awful. Looked and tasted like last week’s bacon. Minimal lettuce and tiny tomato. Was told they were out of lettuce and tomato after receiving burger. Then someone brought some in a bag. French fries and tots were dry tough and hollow like they sat under a heat lamp most of the day. Never received part of order after asking. Total bust.

I sent this to the only way to contact sonic online- no email was provided with no results. I’m leaving a review in hopes someone will contact me and address this issue! Thank you! Dear Sonic Customer Service, I am writing to formally express my concern regarding an experience at your Wytheville, Virginia location this evening 10/10/2025. Upon arriving, I was greeted by a team member named Micah, who was extremely courteous and transparent. He explained that the store was short-staffed, with only two employees working, and that food orders would take approximately 30 minutes. I greatly appreciated his professionalism and honesty. I informed him that I would only be ordering drinks, as Sonic’s beverages and ice are a favorite of mine and the primary reason I continue to visit your establ

Appears brand new. Beautiful wooded and shady property. Good value and flavorful food as fast food goes. Short staffed. One person was running all sales, call ins, drive ups, and walk ups. She was fantastic, understanding, and friendly. Not close to the interstate though. Overall, a great place to stop in Waterville, VA if one is not pressed for time.

This location needs someone to manage it properly and take care of customer orders. The team members need the tools to operate efficiently, You have to wait long periods of time to get waited on and even longer to get your order. My wife Door dashes on the side and she hardly ever gets an order on time. Or claim they don’t have the order or on multiple occasions can’t process order an can only take cash. No Dasher wants to spend 45 minutes for a 3.00 order cause the restaurant can’t process it. Have even heard employees talking among themselves how they hate their job and they didn’t like to even process Doordash orders. As well as equipment not working properly. As for the maintenance of this location, it is very run down compared to others. The restrooms are always dirty and the parking