Sonic Drive-In

The staff here were extremely rude. I came in for food on March 3rd 2026 at 8:40pm. I was trying to explain i was here for a pickup through the app but the person on the speaker of the stall was being extremely rude. He was being sassy and treating me like i was stupid for letting him know that i was there since “you’ve already checked in you really don’t need to do that” in a very judgy tone. The person who brought out my food was perfect. Not very overly friendly but he was not not rude at all. My main issue was the person talking on the speaker, i’m guessing it was the manager just because of the sass in the voice. I don’t think a regular employee would be acting so rude. I’ve not come here in years but i didn’t think the customer service would be so bad. Next time explain things in a w

This used to be my favorite place to eat on lunch after today I will never go back I hope this place gets shut down know

My family has gone to this sonic probably 6 times in the past year and everytime we've been told they closed early there short staffed etc! We went tonight for literally 1 slushie my kids and I got milkshakes from dairy queen I told my hubby it was a bad idea he should know at this point how bad this location sucks well he really wanted this slushie we went and she says she's literally working alone with no help abunch of cars sitting with no answers we sat there 25 min with no response I told my hubby it was ridiculous we didn't need to wait any longer for a drink if it was one time okay but it's every single time we go long story short we went back to dairy queen and got a slushie there they need to hire better people or shut this place down period it's a joke

Always great food. Service is always super slow. I ordered on the app. Five minutes after checking in at the stall it said my food was on the way. 10 minutes later I had to press the red button on the stall to ask for my order threat never arrived. I will say Sonic is clearly going down. I remember fast friendly service, but now customers seem to be an inconvenience to the employees and the food is okay at best.

Food was ok and the order was right which is the only reason there's a 3 involved. Could not use kiosk, had to go through drive thru even though it was dead. The girl took my payment and literally said NOTHING to me. Like, nothing. Not hello, receipt, thanks, nothing. My daughter had ordered a cherry slushie and it wasn't even mixed together, she had to open it, use her straw and the tater tot Fork mix it together. It was a big blob of cherry slushie in the center of the ice. They didn't even mix it. The girl handed our food to us and shut the window, I didn't realize at first that was it. Incredibly weird, rude and not acceptable for a food service person. I've never rated Sonic before, but this is about the third or fourth interaction that we've had there that was not good. Usually the o