Sonic Drive-In

I've been to a lot of Sonics but this is the worst!!! Just follow the instructions... No topping on my banana shake... What did they give me...topping! I specifically asked for tomato... Extra pickle... Extra mayo... that's it...! What did I get?... that... along with onion and lettuce 😔. There hamburger tasted old... rank! They did get the diet coke right with no ice 😆. That's why you (tip) because you hope they get it right. (Not)

Burger was cold, I asked for extra chocolate in my ice cream and I didnt get any. I ordered online and for some reason the cheddar peppers dont come with ranch but when you order in person they do? and you dont pay extra? Ive had multiple experiences of incompetence the last couple of months going to this location. Do not recommend going here instead would go to the one in marion.

The service has drastically declined. I pulled up at 9:27pm on Saturday night and was told they were closed. They are not supposed to close until 11:00Pm on Saturday. This is like the 3rd time in the past 30days I’ve been told they’re closed EARLY . They really need to fire the manager and build a new team. Because the manager has an I don’t care attitude and some of the team members have terrible attitudes also. They really need a lesson on customer service skills. If they look at the reviews they’ll see this place is declining.

9/23 at 12:25 I tried to place an order for food and the lady over the microphone didn't not listen to me and I had to repeat myself multiple times. She got my drink wrong and I decided to leave before getting angrier. Customer service is the most important character in a business and this location lacks it.

The burger was cold and had old grille burnt stuff all over it. I did their survey but they didn't care.