Sonic Drive-In

This isn’t the first or even second time I’ve been disappointed with my food, but with the price of food nowadays, I’m tired of paying for something I can’t eat. Ordered cheese fry’s, there was literally only 2 edible fry’s, the rest looked like what you’d leave behind in your fryer at home. Sure wouldn’t put it in front of a guest. This order wasn’t something that should have even gone out to a customer. Were paying full price, and should not get some rock hard, Grease filled See-through fry, When they melt the cheese on the top, they think it’s acceptable. I’m not sure what the issue is when it comes to sonic making fries, They need to stop sending out fry’s they wouldn’t eat, and cold fry’s, who wants cold fry’s. I get it sometimes things happen, But we pay way too Much for food, It’s

This isn’t the first time we’ve had rude service at this Sonic. The first time, we arrived about 10 minutes before closing. While we were deciding (less than two minutes) at the speaker, the lights were turned off without anyone letting us know they could no longer take our order. The second time, we were given the wrong soda. This third time, while I was ordering and adding another meal, the employee suddenly gave me the total for only the first two items and stopped responding, cutting me off mid-order. When I asked to cancel, the response had a clear attitude. I repeated three times that I needed to cancel, but she kept saying she couldn’t hear me. At that point, I said I didn’t need the meals anymore, thanked her, and drove away. Unfortunately, this location has been consistently

It gets worse each time I go. The food is rarely fresh anymore - it's either overcooked, undercooked or simply been sitting too long in the packaging - causing it to sit in moisture! The people taking orders could use some training on listening and customer service. They rush orders which result in errors and also time. Hopefully these issues are something they are already trying to improve.

My son loves the sonic kids corn dog meal and grape lemonade, I used to get a strawberry or cherry limeade but lately no matter which area sonic I go to the limeaids are made wrong. It tastes as if they just take carbonated water and squirt a minimal, as in the bare minimum, amount of fruit and lime juice into it. I taste mostly plain carbonated water. If I complain it's just remade the same. However this location made my limeade correctly! Ok was so surprised. Plus, not only my waitress but all that passed smiled and made eye contact.

Everything is usually good. Yes some mistakes are made but they make it right. Everyone makes mistakes. As along as they fix it no problem. God bless yall have a good day!