Sonic Drive-In

Going through the drive thru takes literally 23 minutes just to get 2 route 44 drinks. Food is good but jeez is thr wait time crazy. Especially considering pals right next door can make a mile long line disappear in 7.265 minutes.

This place is slower than a steak house. I'm not lying. If you go here. I hope you dont mind waiting. If you're in a hurry eat Pals beside it. Pals is better anyway.

We waited in line for a total of 20 minutes. The person in front of us never even had their order taken, they ended up driving away along with others behind us also waiting, I pulled to the speaker and nobody said anything, no greeting, no “I’ll be with you in just a minute” nothing. Waited about 8 minutes before driving away as well. This isn’t a new experience, this Sonic has always and probably will always be like this without better drive thru service/management. And there were workers, we could see them outside on phone calls and closing trash doors, not taking trash out, just shutting doors, very big priority I guess. The only thing I wanted was a drink, so I instead went over to Pal’s (out to the road with cars) and I was in and out in a 4-5 minute time span; less time than I spent

The place is getting worse. Sometimes up to an hour wait! The. They will apologize with your food cold. I had an experience where the screen button wasn't working and I had to order on the app they informed me they knew and after bringing this to their attention and telling them they should tell the customers so they are not wasting their time they decided to rudely shove my food bag through the door while I was still trying to sit my drink down and they spilled it all in the floor, and WALKED AWAY with a smirk on their face while I had to pick up all my food . I did call and was told they would reimburse my money and have a talk with them. Neither have been done obviously because I'm still getting shade when I try to go there.

Love this sonic. Me snd my family are from elkhorn city and we drive here all the time to get a sonic smasher! Never a bad experience