Sonic Drive-In

Y’all… i have no words. I mean i asked for a Chilli cheese tot with onions and this is what i got. I mean they did replace it but why would you even think to service this to a customer? I wouldn’t even serve this to my dog lmao.

This will be the last time we go to a sonic, every time they screw up our drive through order. This time we were told they didn’t have the bacon smash burger by the drive through employee but at the window when paying we’re told they did actually have it but we had already ordered the regular ones. I asked for extra sauce and no pickles, my husband asked for no pickle no onions. We both got pickles. The tater tots were barely crispy but had good flavor, the sprite tasted of mildew. Just not worth the money with all the errors. Avoid this location.

I ordered 3 drinks and 2 of them had no problems luckily but the third one was a bit silly. I got an ocean water and it came with none of the ocean water syrup and the sprite syrup was also going out so it was just water with a hint of a hint of lemon lime flavor. Just a wild concept to order a drink that’s bright blue and being handed this and the employee thinking “yeah that’s right” when it’s clearly not. This is the third time I’ve ordered an ocean water and it’s not right but at least the last two times it was just the sprite syrup flavor and not missing the thing that makes the item what it is

This was my first visit to a SONIC. I was very disappointed. The shake machine was not working (when we ordered one). Ok. Our order was taken wrong (ordered a burger no tomato and a chicken sandwich. Got a chicken sandwich and 2 burgers, both with tomato, so that was an extra $6.) We wanted to tell the cashier our order was wrong (saw it right away on the bill) but she went into the back room (employees only) with no way fr us to contact her. Food was delivered in 10 minutes (not bad) but it was not hot, and it was barely warm. Any of it. Tots, mozza sticks, or any of the burgers. Barely "lukewarm". And all this was just under $30. You know, I'd been looking forward to trying a Sonic for years. Sad.

Online order didn’t work. Burger was as expected. Delicious. Pretzel was disappointed and will not order anymore.. Too salty for me and different texture compared to the actual pretzel.