Sonic Drive-In

My wife order a burger with bacon on it and barely got bacon and I order a smash burger and the burger dosent look like a full size double smash like I order and food took forever to get horrible

Stopped in here a couple of days ago to give it another try. I had not been here in awhile due to having some of the same issues here as stated by previous posters. I will say on my most recent stop everything went well. My order request was answered within a minute of pushing the button, my wait time was minimal on my order, the car hop was very friendly and the food was good. I had a double cheeseburger and fries, the fries were slightly over cooked but still ok, the cheeseburger was very good. Will try here again in the near future.

The touch screens were all broken. But the staff were incredibly accommodating, quick, witty and responsive. They all deserve a raise. And then some. These people definitely keep this place rolling. I'll stop again when I go back through for sure.

Always been a pretty pleasant experience, think I've only had a couple of employees that didn't have great customer service skills. And I've dined there numerous times over the years.

Went to pour out the rest of my drink because I was done with it and heard something hit the sink. End of the dispenser on the fountain machine was IN MY DRINK. I called the location & didn’t even receive an apology until I prompted the guy on the phone. Despicable customer service & a piss poor excuse for employees. Hope the dispenser was properly cleaned before it ended up in my drink. Although, it doesn’t look like it all while considering the employees already present negligence in this case. Won’t be back and am getting ahold of the corporate office. The above review was from 6 months ago. Tonight, my boyfriend got me a burger from here by ordering off the app and they couldn’t have gotten it more wrong. I mean what are the job requirements for this place 😂