Sonic Drive-In

Came to this location for the first time and I'm definitely unimpressed. I got the burger with the shack sauce but man where's the sauce? We are paying more for this sauce but barely even get any. Lol that's crazy. Also, the patties are extremely thin. I only gave two stars because the young man who came to deliver the food was professional and polite. The young womam taking the order wow. Lol had to repeat things like 3 times.

The food was cold upon arrival, and the dasher assignment process took 30 minutes. To enhance the customer experience, it is recommended that food preparation commences after the dasher has been assigned. If the food is not collected within 30 minutes, remaking the order would be preferable to sending out cold food.

I usually don’t go to sonic but I went through the drive through on Monday. While I was at the drive through window I heard the manager hyping up his staff! I love to hear and see working staff get appreciated!! He even brought my food over to me and was super sweet!

Sometimes on Sundays there is no one there at 7 when they open. It has happened more than once. There is a very nice lady that works drive thru she works early during the week. She is the best service person.

I didn't get to get this young man's name but he should be working at Chik Fila, Sonic doesn't deserve him. He was so polite and nice! We always complain about these young kids having bad service but this young man was excellent!