Sonic Drive-In

Typically they do okay here but I had a bad visit on 10/2. Waited in drive through ~18 mins total, waiting on food at the window. Limited communication from staff, “it’s almost ready”, but no explanation or how close “almost” was. Unable to wait longer and had to ditch as we anticipated a shorter stop for food and needed to be elsewhere. Called SONIC customer service and were told we would be getting a call about the order. No communication yet. I’ve had one other lengthy wait at the drive thru window but this was a bit much. Communication and customer service would have led to a better experience.

Had problems hearing at speaker, repeating my order several times. I ordered 2 single sonic cheeseburgers, 2 large tea's, he said 17 something but at the window after giving him coupons it was 8.03. 2 cars ahead of me and watch out for the curb in front of you as you leave window.

Horrible experience overall. I have waited over 15 minutes for TWO drinks everytime I’ve gone. Employees are rude, and do not care about their job or the customers they work with. There is zero reason for me to have such a negative experience every time I visit.

I get the super sonic breakfast burrito. Good stuff. My only comment is that they could chop the jalapenos a little more. You tend to get none and then a whole mouthful.

So it's been a bit since I've visited Sonic in Farmington...for a reason. Hasn't changed since my last visit. Here's a pic of the NEW Kings Hawaiian chicken club. Not like the picture on the menu board by far. I think someone sat on it before I got it. And it tastes mediocre at best. Maybe if the bread wasn't over toasted. Not going back, I know why it's been so long since I've been here.