Sonic Drive-In

You wouldn't think it could be possible to mess up a medium fry, ketchup please, and a Route 66 cherry limeade. The fries were dried out and crunchy, like chewing a salty stick. No ketchup. The Route 66 was all ice with some cherry limeade drizzled over it.

An employee who was visibly ill with flu and sweating delivered me my food and after talking to them they told me that they were forced to come in or they would have faced termination and also informed me that the GM, Jessica, had been caught drinking Pink Whitney while working on multiple occasions. I highly do not recommend eating here till she faces some sort of accountability

Order: onion rings, mozzarella sticks + marinara sauce and a medium Oreo blast. Received onion rings, mozzarella sticks + ranch and a plain blast with Oreos sprinkled on top and tasted weird like yogurt starting to go bad. Won't be returning because every time I come here something is wrong or bad quality.

Major saver cards are not honored by what the card says at Buckner sonic. Last Friday we went there to purchase some food. We wanted to use our grandchild’s fundraiser major saver cards before they expire. On the card it clearly says “buy one sandwich get one free.” When trying to order we were told by a very sarcastic employee that only the single cheeseburger could be used for the buy one get one free on the card. This clearly does not specify what card says and in the past they always honored what the card stated. Wife called the corporate office and spoke with a lady possibly from India and she offered no help at all. We left without ordering anything, and will not be going to this sonic again.

The lady that took my order talked so fast that I could not understand her! She has done this several times to me and it makes me feel like I am inconveniencing her! Very rude! I know other people are discouraged too because they have commented on the Buckner page about her. Someone needs to give her some lessons in customer service!