Sonic Drive-In

Service was terrible, not only did they take forever but the girl taking my order was rude and yelled at me saying she “couldn’t hear me” in a rude tone but I was speaking just fine. Then the older woman at the window was very rude as well, she just handed me my food and shut the window in my face without even saying have a nice day or anything. Fries were also thrown on the bottom of the bag like they gave no care. Terrible workers hire better people!

When I came to this place in November. My daughter wanted to get a chicken sandwich, so I went to get a chicken sandwich for her. When I went in the drive thru, these people acted like they didn't hear me and say it in a rude tone. This employee named Alyssa was also rude to me. She gave me my food and just shut the door in my face. Didn't even say have a good day or anything similar to that. Sonic in Belen seriously needs to build up their customer service if they wanna keep going.

The Good: The staff is usually very friendly and the food always tastes great. The Bad: There are very few, if any stalls left to drive in and order at. It's either Drive thru which makes for long lines and longer wait time or by online orders (which doesn't always let you order the way you want it) and you have to use the drive thru which again adds to ling lines and LONGER wait times. Bring back the drive in, Bring back the Car Hops!!!

Food was just ok. Ordered two meals, they got both wrong. No restrooms.

How long does it take to make a coke with no ice for doordash. PICK UP WAS AT 2:37PM! This is nuts. Sitting here watching order after order go out but yet the order for doordash is delayed like crazy for a drink of all things. Pressed the button TWICE. DID\NNOT RECEIVE ORDER TILL TWO FORTY THREE! VERY UNACCEPTABLE!