Sonic Drive-In

This place has no idea what good customer service looks like. I just spent the better part of an hour waiting for my food, watching car after car that arrived after me leave with their orders. When the carhop finally brought mine to me, he said "sorry, I've been taking this to the wrong stall." And who's fault is that? The drink was already covered in condensation from the melted ice inside and the food bag was cold. Then he told me the total and I asked "you still expect me to pay for this? I don't even get warm food?" and he just stared blankly at me like a deer in headlights. I paid and left because the argument isn't worth wasting more of my time. Remember when Sonic gave drink tokens as an apology for errors and delays, I didn't get an apology, a drink token, or even warm food. Save y

Absolutely 100% terrible, I thought the terrible service was as bad as it was going to get, but somehow I was wrong. After about 3-4 minutes of trying to order a #1 she still messed it up and forgot to add the bacon I asked for, but oh well I was hungry and didnt care. Then I took a bite of my burger and found a 6 inch piece of hair. I choose to go to sonic because across the street, braums was packed, and sonic had plenty of spaces open, now I know why. Do not eat here!

The only thing I don't like here at Sonic is there bread on their burgers.. they change brands about 15 years ago and it has not been good.. the other ingredients on the burger were great..

They messed up my order, so I pressed the stall button to get it corrected. I waited fifteen minutes for them to bring out my order again, and it was still wrong. It was one drink.

My popcorn chicken was so dry.... Like bad dry. Husbands chicken sandwich was good. Drinks are my normal go to here, not so much the food. Our server was a teenage boy and he was so honest with his day, I had wished I had had cash for a tip....he was great and totally made my visit there. Keep it up!! (I don't remember his name🫤)