KFC

By far the worst experience I've had in a long time. This may just be a fast food establishment but please take the time to read this review to its entirety. We are from out of state and this was a horrible first impression. Upon walking in the dining area is noticeably dirty, food. Soda and napkins covering the floors and tables, there is a kitchen kettle set on the floor in the lobby catching water from the leaking ceiling one of 3 places that I saw it leaking from. There was nobody at the front counter to greet us when we walked in so we placed our order on the kiosk. After placing the order we both used the bathroom. The men's bathroom looks like it has never once been cleaned. This is not an exaggeration it was gross. The sink was black with grime, the floor soaked in urine, every

Went in and had to order at kiosk and then waited 20 minutes for the chocolate chip cake. Something you literally walk to the freezer to make. Others there had been waiting 30 minutes or more for their orders. One lady stood at the counter for 10 minutes before being acknowledged. The dine in area was filthy and the overall atmosphere was non existent. You’re better off going through the drive thru or doing online pick up. I’ve never been to a fast food restaurant that took so long. Someone joked I could have made the cake and put icing on it by now! Won’t be back.

This Alma,Ar. location really sucks! Ordered the five pc meal deal that comes with three breast and either a wing or thigh came with only two breast and a freaking thigh and wing.. what a freaking rip off .. so give em another chance... preordered a two peice meal combo.. breast and wing with drink and mashed and bisquit for a 5 o'clock pickup got a comformation number.. all good right? Wrong my order email recived at 4:20 said unable to fulfill order.. panic city called the store was told oh yes they had it for 5 o'clock.. picked it up got home opened the meal the damn chicken was very dark brown and very dry as its been under the heat lamps for way to long bothe peices where so Small as they had dryed out for so long and the bisquit was hard cold and smashed flat.. ok my bad for not

Went to 2 KFC's today the one on Grand avenue in fort Smith Arkansas. And the one in Alma Arkansas. Two totally different experiences. People on Grand avenue were rude, with no people skills! The employees at Alma KFC were very respectful, helpful, and courteous. Early enjoyed seeing people that done their job with pride!!5 stars all day long for Alma

I use Clarksville, Ark KFC frequently, today I was in Alma Arkansas, I bought the big box deal with 2 sides. The chicken was good, not great, the slaw was great as usual, but the corn might have had a tablespoon of corn. Clarksville , Ar KFC fills their side to almost the overflowing stage. Alma Do Better. This is the 2nd time their franchise hasn't been up to par. Like I said, Do Better Mr/Mrs/Ms. Manager. Train your people better. I won't be back to your KFC again. Sincerely. Candace Ervin of Ozark, Arkansas. Im not afraid to use my name because I speak the truth.